All shipments of flammable goods must be declared and dispatched as DANGEROUS GOODS, due to the increased security requirements for shipments sent by airfreight.
This includes perfumes, as their production is based on alcohol. Alcohol is a flammable substance and this requires a special kind of packaging and transport.
All our SHIPPING will be by FedeX international and domestic.
Some of the GCC countries we have to ship by Local post as Fedex does not cover the whole GCC and the Middle East.

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. we make every effort to fulfill your order within [1] business days Please note we do not ship on [Friday].

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at hello@via199.com with details of the product and the defect. You can send the item you consider defective to:

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.